Information about the application

Posti is Finland's leading logistics and parcel service provider, serving both consumers and business customers. Posti's SmartShip system enables multi-channel shipment management, printable address labels, and real-time tracking.

Who it is aimed at:

Posti is aimed at online stores and businesses of all sizes that need an efficient and reliable way to manage shipments in Finland and internationally.

Key features

  • Support for product-specific delivery methods

  • Printing of address cards directly from management

  • Automatic return and forwarding of tracking codes to the customer

  • Domestic and international delivery services of mail

  • Ready-to-print reports and shipments

Installation and deployment

  1. Create a Posti SmartShip account

Create an account for your company at https://smartship.posti.fi if you do not already have credentials. Posti offers widely scalable contract solutions for online stores.

  1. Obtain API keys

From the account management, you can create SmartShip API keys (Client ID and Client Secret). These enable a connection between the AI Commerce platform and Posti's system.

  1. Enter the API keys into the AI Commerce online store

Go to MyStore management in the AI Commerce online store and enter the Posti Client ID and Client Secret keys into the shipping service settings.

  1. Select shipping methods and settings

Choose which Posti shipping methods you want to activate (e.g., Home Package, Post Package, Express Package) and define any potential shipping costs and terms.

Cash on Delivery

Cash on Delivery (COD) allows customers to pay for their orders upon receipt of the package or at the time of pickup. This payment method can enhance trust and improve conversion rates, especially for new or uncertain customers.

Compatible Interfaces:

How to enable Cash on Delivery in AI Commerce

  1. Verify bank details

    Open Configuration > MyStore and enter the Store Bank Account and Store Bank SWIFT fields. Cash on Delivery payments will be settled to this information.

  2. Activate Cash on Delivery as a payment method

    Go to Modules > Order Total, select “Cash On Delivery” and set it to “Enabled”.

    • Set COD Fee (excluding VAT)

    • Define Sort Order, e.g., 6


  3. Configure detailed settings

    • Enable Module: True

    • Payment Zone: Select region

    • Maximum Order Value: 0 (no upper limit)

    • Set Order Status: Received

    • Blocked Shipment Modules: specify shipping methods where COD is not available

    • Payment Provider / Name / Logo / Description / Conditions: customize to fit your brand


  4. Test and publish

    Place a test order and ensure that the payment method works as expected at checkout before publishing.

Benefits for Online Stores

  • Increases customer trust, especially for first-time buyers

  • Allows payment to be deferred until delivery

  • Excellent fit for markets where there is uncertainty about online shopping

Pricing

Free integration

Documentation

Available in the AI Commerce database

GDPR

COMPLIANT

Future-proof eCommerce built in the EU

Our solution is developed and hosted in the EU, fully compliant with GDPR and other regulatory requirements. Gain peace of mind with secure data handling, reliable support, and a transparent European partner.

English
AI Commerce

3180370-3

Ranta-Tampella Street 17, 33180 Tampere

info@aicommerce.fi

© 2025 AI Commerce. All rights reserved.

GDPR

COMPLIANT

Future-proof eCommerce built in the EU

Our solution is developed and hosted in the EU, fully compliant with GDPR and other regulatory requirements. Gain peace of mind with secure data handling, reliable support, and a transparent European partner.

English
AI Commerce

3180370-3

Ranta-Tampella Street 17, 33180 Tampere

info@aicommerce.fi

© 2025 AI Commerce. All rights reserved.

GDPR

COMPLIANT

Future-proof eCommerce built in the EU

Our solution is developed and hosted in the EU, fully compliant with GDPR and other regulatory requirements. Gain peace of mind with secure data handling, reliable support, and a transparent European partner.

English
AI Commerce

3180370-3

Ranta-Tampella Street 17, 33180 Tampere

info@aicommerce.fi

© 2025 AI Commerce. All rights reserved.