Improvement
Apr 26, 2025

Fixed-value offer discounts now converted to coupon codes — more precise amounts and improved ERP compatibility

Fixed-value offer discounts now converted to coupon codes — more precise amounts and improved ERP compatibility

We have enhanced the backend logic for quote and order pricing. Moving forward, all new quotes that include a fixed monetary discount will automatically generate a unique discount code. Instead of being applied individually to each line item, the discount is now deducted from the cart total via the coupon code.

Percentage-based discounts remain applied at the line-item level — this change does not affect them.

Why this change?

  • Precise amounts without rounding errors

    Distributing discounts line by line occasionally caused minor rounding discrepancies. The coupon code approach eliminates this issue entirely.

  • Improved ERP compatibility

    ERP and POS systems natively support coupon-based discounts, ensuring consistent application across the entire order chain.

  • Simplified maintenance and enhanced security

    Campaign and reporting functions will now rely on a single, well-tested coupon logic, reducing errors and accelerating development.

  • Customer-specific control

    The coupon is valid only for the specific customer’s account. If the order content is changed in an unauthorized way, the coupon is automatically invalidated — just as the old quote would have been voided.

Note: This change applies only to new quotes created from April 26, 2025, onwards. Existing quotes will remain unchanged.

FAQ

Question

Answer

When does the coupon expire?

Until the order is placed — or until it is invalidated due to order changes.

Can I combine it with other promo codes?

No. The quote-specific coupon is tied to the customer and cannot be combined with other discounts.

Does this affect old fixed discount quotes?

No. The change applies only to new quotes. If you want to convert an old quote to use the new coupon model, reset the line-item discounts and create a new global discount using the new logic.

GDPR

COMPLIANT

Future-proof eCommerce built in the EU

AI Commerce Cloud is developed and hosted within the EU, fully compliant with GDPR and all relevant regulations.

English
AI Commerce Cloud

FI3180370-3

Ranta-Tampellan Katu 17 33180 Tampere, Finland

info@aicommerce.fi

© 2025 AI Commerce Cloud. All rights reserved.

GDPR

COMPLIANT

Future-proof eCommerce built in the EU

AI Commerce Cloud is developed and hosted within the EU, fully compliant with GDPR and all relevant regulations.

English
AI Commerce Cloud

FI3180370-3

Ranta-Tampellan Katu 17 33180 Tampere, Finland

info@aicommerce.fi

© 2025 AI Commerce Cloud. All rights reserved.

GDPR

COMPLIANT

Future-proof eCommerce built in the EU

AI Commerce Cloud is developed and hosted within the EU, fully compliant with GDPR and all relevant regulations.

English
AI Commerce Cloud

FI3180370-3

Ranta-Tampellan Katu 17 33180 Tampere, Finland

info@aicommerce.fi

© 2025 AI Commerce Cloud. All rights reserved.