

How can we help?
On the support page, you will find the status of AI Commerce Cloud services, customer service contact information, and support designed for partners. We provide assistance and up-to-date information to ensure that your online store operates smoothly in all situations.
Service status and disruption notices
Follow the status of the AI Commerce online store in real-time. Check the service availability and uptime on the Status page as well as any disruptions and maintenance outages on the disruptions page.
Customer service contact information
Contact us, we are happy to help.
Interested in becoming a partner?
We actively work for our partners – visit the partner page and read more.