Intralogistics & Workplace Supplies

A modern B2B eCommerce solution for intralogistics and workplace supply businesses

Configure complex storage systems, enable fast list-based and CSV bulk ordering, manage customer-specific pricing and quoting – all built for intralogistics and workplace supply businesses.

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Key Industry Challenges We Solve

Configuring Storage Systems and Complete Solutions

Storage and workplace products often consist of multiple configurable components such as dimensions, load classes, accessories, and installation options. Without structured configuration and bundling, orders become incomplete, error-prone, and require excessive manual validation.

Managing International Sales and Compliance

Selling internationally requires correct VAT handling, country-specific delivery rules, language versions, and varying product visibility. Without automation, cross-border sales become slow, error-prone, and difficult to scale.

Showing Accurate Availability and Delivery Times

Availability varies by warehouse, supplier, batch, or delivery method. Without real-time visibility into stock levels and delivery estimates, customers hesitate to place orders — especially for project-based or time-critical deliveries.

Utilizing Manufacturer Catalogs

Supplier catalogs often change frequently and include complex technical attributes. Maintaining up-to-date product data manually leads to inconsistencies, outdated assortments, and slow onboarding of new products.

Handling Freight Logic and Surcharges

Pallet deliveries, oversized items, weight-based pricing, and minimum order fees require advanced freight logic. Managing these rules manually increases errors, incorrect pricing, and unexpected costs at checkout.

Supporting Bulk Ordering via Lists and CSV

Customers frequently place large repeat orders using internal lists or spreadsheets. Without list-based purchasing and CSV bulk ordering, ordering becomes slow, manual, and dependent on sales or email-based processes.

Streamlining Requests for Quotation (RFQs)

Many intralogistics orders are still quoted via email or phone. Without integrated RFQ workflows, customers cannot request quotes directly from carts or bulk orders, slowing down sales cycles and increasing manual work.

Managing Customer Hierarchies and Buyer Roles

Large organizations have multiple buyers, cost centers, and approval chains. Without role-based access and company hierarchies, controlling purchasing rights and visibility becomes difficult and inconsistent.

Key Industry Challenges We Solve

Configuring Storage Systems and Complete Solutions
Storage and workplace products often consist of multiple configurable components such as dimensions, load classes, accessories, and installation options. Without structured configuration and bundling, orders become incomplete, error-prone, and require excessive manual validation.
Managing International Sales and Compliance
Selling internationally requires correct VAT handling, country-specific delivery rules, language versions, and varying product visibility. Without automation, cross-border sales become slow, error-prone, and difficult to scale.
Showing Accurate Availability and Delivery Times
Availability varies by warehouse, supplier, batch, or delivery method. Without real-time visibility into stock levels and delivery estimates, customers hesitate to place orders — especially for project-based or time-critical deliveries.
Supporting Bulk Ordering via Lists and CSV
Customers frequently place large repeat orders using internal lists or spreadsheets. Without list-based purchasing and CSV bulk ordering, ordering becomes slow, manual, and dependent on sales or email-based processes.
Managing Customer Hierarchies and Buyer Roles
Large organizations have multiple buyers, cost centers, and approval chains. Without role-based access and company hierarchies, controlling purchasing rights and visibility becomes difficult and inconsistent.
Streamlining Requests for Quotation (RFQs)
Many intralogistics orders are still quoted via email or phone. Without integrated RFQ workflows, customers cannot request quotes directly from carts or bulk orders, slowing down sales cycles and increasing manual work.
Handling Freight Logic and Surcharges
Pallet deliveries, oversized items, weight-based pricing, and minimum order fees require advanced freight logic. Managing these rules manually increases errors, incorrect pricing, and unexpected costs at checkout.
Utilizing Manufacturer Catalogs
Supplier catalogs often change frequently and include complex technical attributes. Maintaining up-to-date product data manually leads to inconsistencies, outdated assortments, and slow onboarding of new products.

Platform solutions for intralogistics and workplace supply businesses

Product Groups, Configuration & Bundled Ordering

Enable fast, error-free ordering with filtered product group views, configurable products and ready-made bundles – built for intralogistics and workplace supply businesses.

Manage International Sales & Compliance

Support global selling with country-specific VAT, delivery rules and multilingual catalogs.

Handle Requests for Quotation (RFQs)

Give sales teams integrated tools for RFQs, quotes, and approvals to close deals faster.

Reduce Time to Market

Update storefront layouts and campaigns visually — no code, no deployment delays.

Manage Customer Hierarchies & Buyer Roles

Support complex account structures, subsidiaries and multiple purchasing roles with SSO authentication.

Ensure Pricing Accuracy

Keep contract and volume-based prices aligned across ERP and eCommerce – eliminate manual updates and pricing errors.

Configure Products & Build Complete Bundles

Give customers a clear, structured way to browse product groups, filter by technical requirements, configure variants and order complete solutions – all from a single view.

Product Group Views with Filters

Allow customers to browse large assortments using structured product groups and technical filters such as size, load class, material or compatibility — reducing search time and ordering errors.

Bundle & Kit Builder

Create ready-made bundles and kits (e.g. shelving systems, storage bins, accessories and installation parts) so all required components are added automatically to the order.

Component Recommendations

Suggest compatible accessories and mandatory items so customers never place incomplete orders.

Platform solutions for intralogistics and workplace supply businesses

Give customers a clear, structured way to browse product groups, filter by technical requirements, configure variants and order complete solutions – all from a single view.

Product Group Views with Filters

Allow customers to browse large assortments using structured product groups and technical filters such as size, load class, material or compatibility — reducing search time and ordering errors.

Bundle Builder

Create ready-made bundles and kits (e.g. shelving systems, storage bins, accessories and installation parts) so all required components are added automatically to the order.

Component Recommendations

Suggest compatible accessories and mandatory items so customers never place incomplete orders.

Automate compliance and localization to reduce manual work and streamline international operations.

VAT & Tax Automation

Restrict product visibility and assortments by account.

Country-Specific Shipping Rules

Define delivery methods, surcharges and restrictions for heavy items — such as concrete barriers — per region.

Multilingual Product Content

Offer translated product data, attributes and documentation for each target market.

Simplify RFQs, quotes, and approvals to help your sales team close deals faster. Directly through your eCommerce platform.

RFQ from Cart

Allow customers and reps to create, edit, and track quotes online.

Shared Quote Views

Enable collaboration between reps and customers during negotiation.

Instant Order & ERP Sync

Turn approved quotes into confirmed orders instantly and automatically push all approved quotes to your ERP system.

Empower marketing and eCommerce teams to adapt quickly to new opportunities with a fully headless storefront.

Limitless Customization

Design and configure the storefront freely without framework or theme limitations.

Business Logic Integration

Pull data and logic from your ERP, CRM, or PIM systems directly into the UI.

Pre-built Blocks

Use branded, responsive templates aligned with your design system.

Ensure consistent purchasing rules across warehouses, sites and B2B organizations with multiple users.

Role-Based Permissions

Assign purchasing limits, approval requirements and product visibility based on each buyer’s role.

Buyer Access Control

Enable separate user accounts within the same company with customized permissions for ordering, approvals or viewing.

SSO Integration

Support secure login via Azure AD, Google or other corporate identity providers to streamline access for large organizations.

Customer Self-Service & Account Management

Give business customers full control over their purchasing and account management. Reduce manual sales work by enabling self-service ordering, reordering, bulk purchasing and organization management – all in one B2B portal.

Order History, Reordering & Accounting Receipts: Customers can view previous orders, reorder with one click and download invoices and receipts for accounting – reducing support requests and email traffic.
CSV Bulk Ordering: Enable fast mass ordering by allowing customers to upload CSV files directly to their cart – ideal for repeat purchases, internal order lists and project-based procurement.
Organization & User Management: Allow companies to manage their own organization structures by adding users, assigning roles and controlling purchasing permissions without admin involvement.

Give business customers full control over their purchasing and account management. Reduce manual sales work by enabling self-service ordering, reordering, bulk purchasing and organization management – all in one B2B portal.

Order History, Reordering & Accounting Receipts: Customers can view previous orders, reorder with one click and download invoices and receipts for accounting – reducing support requests and email traffic.
CSV Bulk Ordering: Enable fast mass ordering by allowing customers to upload CSV files directly to their cart – ideal for repeat purchases, internal order lists and project-based procurement.
Organization & User Management: Allow companies to manage their own organization structures by adding users, assigning roles and controlling purchasing permissions without admin involvement.

Connect your business systems seamlessly

Unify your ERP, CRM, and PIM data through fully customizable APIs that adapt to your company’s workflow. AI Commerce Cloud supports direct integrations as well as iPaaS solutions – giving you full control over how systems communicate and scale together.

Key benefits:

Custom API endpoints tailored for your architecture
Real-time data sync across all connected systems
Optional iPaaS connectivity for integration management

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Inspiring customer stories

Rastec

See how Rastec uses AI Commerce Cloud to simplify complex intralogistics sales with product group views, configuration logic, ready-made bundles, CSV bulk ordering and customer self-service — supporting efficient B2B purchasing at scale.

Read the story

Faster Ordering for Large and Repeat Purchases

List-based purchasing, saved product groups and CSV bulk ordering allow customers to place large or recurring orders in minutes – without manual entry or sales involvement.

Fewer Errors with Structured Product Groups and Bundles

Product group views, technical filters and ready-made bundles ensure customers order complete and compatible solutions – reducing incorrect orders, returns and back-and-forth communication.

Scalable Self-Service for Business Customers

Customers can manage users, roles, approvals, order history and reordering independently. Less manual account management means lower support load and smoother daily operations.

Efficient Sales Without Manual Order Processing

Automation replaces email orders, Excel files and phone calls. Sales teams focus on complex cases while standard and repeat orders flow through the platform automatically.

Better Control Over Organizational Purchasing

Role-based permissions, approval flows and purchasing limits help organizations standardize procurement across teams, locations and cost centers.

Lower Operational Costs Through Automation

Automated ordering, pricing logic and customer self-service reduce repetitive work across sales, customer service and operations – improving margins without increasing headcount.