Improvement
Mar 31, 2025
How it works in AI Commerce Cloud:
Define customer groups:
You can create different customer groups and assign specific free shipping rules to each. This means you can allow or block free shipping for selected groups.
Set shipping restrictions:
In the admin panel, navigate to the customer groups section. Here, you can define which groups are eligible for free shipping and which are not.
Manage pricing and shipping options:
Ensure that your shipping methods are configured so that free shipping is available only to designated customer groups. You can also set minimum thresholds that must be met before free shipping is enabled.
Testing:
It is recommended to test the settings thoroughly to ensure that free shipping works as expected across different customer groups.