Comment field now supported in product descriptions

What does this mean?

A new comment field is now supported in product descriptions on AI Commerce Cloud. This feature enables customers to add comments and questions directly alongside product descriptions, improving customer interaction and engagement around your products.

Benefits:

• Interaction: Customers can ask questions or provide feedback directly on the product page, helping other customers make better purchase decisions.

• Information sharing: Comments can include valuable insights that help other customers understand the product’s features and usage more clearly.

How to use the comment field:

• Edit product description: When editing a product in the admin panel, you can add the comment field to the description section.

• Customers add comments: Once the product is published, customers can submit their comments directly below the product description.

This feature makes product pages more informative and customer-friendly.