Improved consistency and audit trail for organization member management

Overview

Administrators have enhanced capabilities for managing organization membership in AI Commerce Cloud. You can now add unassigned customers to an organization, change a member’s role, transfer customers between organizations, and remove members directly from the organization view.

All membership and role changes are now grouped and recorded with an audit trail. If another administrator updates the same membership before you, the screen will reload to display the most recent state, ensuring that your changes do not overwrite those made by others.

These improvements help maintain data accuracy and transparency for multi-admin environments.