New
Apr 25, 2025

Show “Pending Approval” message for unverified accounts — clearer price visibility

Show “Pending Approval” message for unverified accounts — clearer price visibility

This update introduces a clear indicator in your store for situations where price information is restricted to verified customers only.

How it works

If the “Show prices only to verified customers” setting is enabled and a user is logged in but their account has not yet been approved, the price area will display the text “Pending Approval.”

The text is fully customizable: you can provide a localized message for your B2B customers directly from the admin panel.

Once the account is approved, standard price visibility is automatically enabled without any additional actions.

Benefits for merchants

Benefit

Description

Reduces support requests

Clearly informs customers why prices are hidden, minimizing unnecessary inquiries.

Improves customer experience

Guides users toward the next step (account approval) in a transparent way.

Supports multilingual stores

The same logic works seamlessly across all published languages.

Benefits for customers

Benefit

Description

Immediate clarity

Instantly understand why prices are not displayed and what action is needed.

Faster purchase path

Quick transition to purchasing once the account is approved.

Enable this feature under Settings → Pricing → Verified customer accounts, and add your preferred translations as needed.

GDPR

COMPLIANT

Future-proof eCommerce built in the EU

AI Commerce Cloud is developed and hosted within the EU, fully compliant with GDPR and all relevant regulations.

English
AI Commerce Cloud

FI3180370-3

Ranta-Tampellan Katu 17 33180 Tampere, Finland

info@aicommerce.fi

© 2025 AI Commerce Cloud. All rights reserved.

GDPR

COMPLIANT

Future-proof eCommerce built in the EU

AI Commerce Cloud is developed and hosted within the EU, fully compliant with GDPR and all relevant regulations.

English
AI Commerce Cloud

FI3180370-3

Ranta-Tampellan Katu 17 33180 Tampere, Finland

info@aicommerce.fi

© 2025 AI Commerce Cloud. All rights reserved.

GDPR

COMPLIANT

Future-proof eCommerce built in the EU

AI Commerce Cloud is developed and hosted within the EU, fully compliant with GDPR and all relevant regulations.

English
AI Commerce Cloud

FI3180370-3

Ranta-Tampellan Katu 17 33180 Tampere, Finland

info@aicommerce.fi

© 2025 AI Commerce Cloud. All rights reserved.