Improvement
Mar 14, 2026

Organization Ticket Preview Added to Submit Ticket Page

Organization Ticket Preview Added to Submit Ticket Page

AI Commerce now shows a preview of your organization’s latest support tickets directly on the Submit Ticket page. Users can quickly review recent requests created by other administrators in the same organization, including their status and latest messages. This helps avoid duplicate tickets about the same issue and gives better visibility into what has already been reported. It also makes follow-up easier by showing which tickets are already solved and which still require action. The new preview improves support transparency and helps teams coordinate more efficiently before submitting a new request.

English
AI Commerce Cloud

FI3180370-3

Ranta-Tampellan Katu 17 33180 Tampere, Finland

info@aicommerce.fi

© 2026 AI Commerce Cloud. All rights reserved.

English
AI Commerce Cloud

FI3180370-3

Ranta-Tampellan Katu 17 33180 Tampere, Finland

info@aicommerce.fi

© 2026 AI Commerce Cloud. All rights reserved.

English
AI Commerce Cloud

FI3180370-3

Ranta-Tampellan Katu 17 33180 Tampere, Finland

info@aicommerce.fi

© 2026 AI Commerce Cloud. All rights reserved.