Improvement
Feb 16, 2025
Previously, it was challenging for unregistered users to manage their product alert requests after their session ended. Now, AI Commerce Cloud allows guests to merge their product alerts with their customer account if they register later using the same browser and session.
This improvement helps strengthen customer engagement and offers registered users a centralized place to manage all their notifications.
Guest users still cannot manage their alerts after the session ends, but all alerts will automatically expire once the product comes back in stock or the alert expires over time.