Parannus
31.3.2025
The restriction of free shipping by customer groups can be managed on the AI Commerce platform as follows:
Defining Customer Groups: You can create different customer groups and set specific rules regarding free shipping for each group. This means you can either block or allow free shipping for certain customer groups.
Setting Shipping Restrictions: Navigate to the section on the admin panel where customer groups are managed. From here, you can determine which groups are eligible for free shipping and which are not.
Managing Pricing and Shipping Options: Ensure that shipping methods are defined such that free shipping is available only to designated customer groups. You can also set minimum thresholds above which free shipping becomes applicable.
Testing: It is recommended to test the settings to ensure that free shipping operates as expected for different customer groups.