Grow your online store sales with the help of an AI agent
The AI agent built into the AI Commerce Cloud platform takes store management and ongoing development to a whole new level. Introducing an AI-powered assistant that answers your technical and business-related questions in seconds — directly within the admin panel.
Grow your online store sales with the help of an AI agent
The AI agent built into the AI Commerce Cloud platform takes store management and ongoing development to a whole new level. Introducing an AI-powered assistant that answers your technical and business-related questions in seconds — directly within the admin panel.
Lauri Koskensalo
Head of Growth
2
min read
3.3.2025
Why is an AI agent a significant innovation?
Instant problem solving: Get solutions without unnecessary support requests or sifting through manuals. For example, ask how to set up a new payment method, and you'll get an answer right away.
Sales optimization: The AI agent helps to utilize the smart features of AI Commerce more effectively and provides practical tips for increasing sales.
Comprehensive knowledge base: The agent is trained on a knowledge base created by experts at AI Commerce – and new content is continuously added. You'll always be up to date with the latest features and best practices.
Why is an AI agent a significant innovation?
Instant problem solving: Get solutions without unnecessary support requests or sifting through manuals. For example, ask how to set up a new payment method, and you'll get an answer right away.
Sales optimization: The AI agent helps to utilize the smart features of AI Commerce more effectively and provides practical tips for increasing sales.
Comprehensive knowledge base: The agent is trained on a knowledge base created by experts at AI Commerce – and new content is continuously added. You'll always be up to date with the latest features and best practices.
Why is an AI agent a significant innovation?
Instant problem solving: Get solutions without unnecessary support requests or sifting through manuals. For example, ask how to set up a new payment method, and you'll get an answer right away.
Sales optimization: The AI agent helps to utilize the smart features of AI Commerce more effectively and provides practical tips for increasing sales.
Comprehensive knowledge base: The agent is trained on a knowledge base created by experts at AI Commerce – and new content is continuously added. You'll always be up to date with the latest features and best practices.
Real-time support directly from the dashboard
The AI Commerce Cloud virtual assistant is at your disposal directly in the dashboard of all AI Commerce Cloud online stores.
Example: “How do I get the products in a customer's shopping cart ordered for them at their request?”
In response, the virtual assistant provides detailed instructions, links to training materials, and tips for best practices.
This is how it works (see video)
In the video, you will see concretely how the question-answer mechanism works in practice. You will notice how fast and intuitive problem-solving is with the assistance of the virtual assistant.
The AI Commerce Cloud virtual assistant is at your disposal directly in the dashboard of all AI Commerce Cloud online stores.
Example: “How do I get the products in a customer's shopping cart ordered for them at their request?”
In response, the virtual assistant provides detailed instructions, links to training materials, and tips for best practices.
This is how it works (see video)
In the video, you will see concretely how the question-answer mechanism works in practice. You will notice how fast and intuitive problem-solving is with the assistance of the virtual assistant.
The AI Commerce Cloud virtual assistant is at your disposal directly in the dashboard of all AI Commerce Cloud online stores.
Example: “How do I get the products in a customer's shopping cart ordered for them at their request?”
In response, the virtual assistant provides detailed instructions, links to training materials, and tips for best practices.
This is how it works (see video)
In the video, you will see concretely how the question-answer mechanism works in practice. You will notice how fast and intuitive problem-solving is with the assistance of the virtual assistant.
The main benefits for an online retailer
1. Time Savings
You can focus on strategic choices while the Agent handles technical advice.
2. Reliable Solution Proposals
The Agent bases its responses on data provided by our experts, ensuring accuracy without the typical misinterpretations of artificial intelligence.
3. Broader Tool Usage
You will receive recommendations for new features that are already in use on the AI Commerce platform, but of which you may not yet be aware.
4. Safe and Reliable
All responses and processed data go through a secure cybersecurity infrastructure. The AI Commerce maintenance team ensures high-quality operation continuously.
1. Time Savings
You can focus on strategic choices while the Agent handles technical advice.
2. Reliable Solution Proposals
The Agent bases its responses on data provided by our experts, ensuring accuracy without the typical misinterpretations of artificial intelligence.
3. Broader Tool Usage
You will receive recommendations for new features that are already in use on the AI Commerce platform, but of which you may not yet be aware.
4. Safe and Reliable
All responses and processed data go through a secure cybersecurity infrastructure. The AI Commerce maintenance team ensures high-quality operation continuously.
1. Time Savings
You can focus on strategic choices while the Agent handles technical advice.
2. Reliable Solution Proposals
The Agent bases its responses on data provided by our experts, ensuring accuracy without the typical misinterpretations of artificial intelligence.
3. Broader Tool Usage
You will receive recommendations for new features that are already in use on the AI Commerce platform, but of which you may not yet be aware.
4. Safe and Reliable
All responses and processed data go through a secure cybersecurity infrastructure. The AI Commerce maintenance team ensures high-quality operation continuously.
This is how you get started
Log in to the AI Commerce Cloud dashboard.
Open the AI agent window and ask a question or make a request: “How can I create product groups in different languages?”
Try, test, and develop your business – the AI agent is always at your service.
Ask for more information or request a live demo
If you want more information about the features of the AI agent, please contact our customer service.
Log in to the AI Commerce Cloud dashboard.
Open the AI agent window and ask a question or make a request: “How can I create product groups in different languages?”
Try, test, and develop your business – the AI agent is always at your service.
Ask for more information or request a live demo
If you want more information about the features of the AI agent, please contact our customer service.
Log in to the AI Commerce Cloud dashboard.
Open the AI agent window and ask a question or make a request: “How can I create product groups in different languages?”
Try, test, and develop your business – the AI agent is always at your service.
Ask for more information or request a live demo
If you want more information about the features of the AI agent, please contact our customer service.
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COMPLIANT
Future-proof eCommerce built in the EU
AI Commerce Cloud is developed and hosted within the EU, fully compliant with GDPR and all relevant regulations.
© 2025 AI Commerce Cloud. All rights reserved.